“There’s no doubt I would be spending somewhere between 5 and 10 times the amount of money on staff and internal infrastructure if I weren't using a solution like Zuora.” — Phil Fernandez, CEO

Company Marketo
Industry Cloud Applications

The Customer

Marketo is the revenue performance management company that helps marketing and sales teams fuel business growth.

The Challenge

They needed a billing platform that could manage a fast-growing customer base—and keep up with rapid product development and flexible pricing.

The Solution

Marketo chose Zuora as the end-to-end platform for billing and finance operations.

The Benefits

Marketo's revenue have grown 5,000+ percent since signing up with Zuora in 2008.

“When we introduce changes to our price plans, Zuora’s flexible platform gives us an easy way to manage and automate our billing.” — Mary Page, Director of Finance and Controller

Marketo's Story

Marketo is transforming how marketing and sales teams work together to bring in predictable revenue. Founded in 2006, Marketo has had quite a ride, growing from 1M to 95.5M in just five years.

With such aggressive growth, Marketo needed a flexible billing solution that could support rapid innovation.

However, the billing system they'd started out with suffered frequent downtime and offered zero pricing flexibility. It made managing customer information a severely cumbersome process: so much so that at one point they had to draft executive assistants to help with bill runs.

Marketo turned to Zuora in early 2008 for its flexibility, ease-of-use and quick implementation. Zuora equipped Marketo with the functionality to create new pricing plans on the fly, manage recurring revenue with just a few clicks and seamlessly sync to Salesforce to integrate customer information across the business.

No longer is Marketo’s financial system squashing their innovation. Today, Marketo can focus on expanding their customer base and developing innovative products and services. Meanwhile, Zuora manages and automates the back-office complexities inherent in subscription businesses.

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